general

Designers need to research

There have been many articles written on whether designers should learn to code. I believe it to be part of the craft, and something that will help you be a better designer by knowing the medium in which your designs are built. However, I feel user research is one skill that is more helpful to […]

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Do you need an app? Probably not.

It has been noted that people spend approximately 85% of their time in apps when using their mobile devices. Based on this there are a number of consultants who believe that if you want to capture the attention of people on mobile, you need an app. If you are a small or even medium sized […]

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Using Invision with Userzoom

Don’t. Well if you have to there are a few things I have learned in using an Invision prototype with the Userzoom remote user research platform. One is that the custom loading page typically does not load in the Userzoom mobile app. So don’t waste time doing one of those. If you do make one, […]

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The Myth of Mobile Context

There continues to persist the perception that people who use mobile devices to connect to your website have different needs from when they connect to your website with a desktop/laptop (large screen). I often hear this suggested by mobile design “experts” and other UX professionals as well as by developers and product owners. It is […]

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Beyond the Usability Test

For many design teams, customer support feedback, server logs, online surveys and possibly A/B testing are the only sources of user based data they may collect to guide their design efforts. It is great if a team is also conducting usability tests to improve their designs. Even if it is just before launch or to […]

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Taking the U out of UX

There have been a number of posts around the web about not using the term “user” any longer when talking about designing for experiences. Don Norman, one of the leading consultants and speaker on design thinking wrote a post and gave a talk back in 2008 at an adaptive path conference on not using the […]

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3 Problems with UX in the Agile Enterprise

Many enterprise organizations are in the process of adopting or are already practicing some form of Agile development. Digital experience architecture and design professionals need to adopt Agile approaches when working with Agile development teams. While it has been the method of choice for start-ups for many years, most enterprise organizations have struggled to go […]

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Developing a Set of Web & Mobile Heuristics

Web & Mobile sites are not desktop software There are a number of interface guidelines and heuristics to help evaluate user interfaces. One of the most well known are Jakob Nielsen’s 10 Heuristics for User Interface Design. These were developed by Nielsen in the mid 90’s and were intended for the evaluation of user interfaces […]

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Responsive Retrofitting

When I first designed this site, responsive design was not as big as it is now. My main focus was getting a site dedicated to my interests in UX issues up and running as quickly as possible. After the big push to get it launched, I settled into the satisfaction of indifference that follows such […]

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How Microsoft can succeed with Windows 8

So I got a new Macbook pro with retina display and along with the upgrade to Mountain Lion (I’ll write another article on that experience later), I also upgraded my Parallels virtual machine and Windows system as well. For my current work environment, I was still using Windows XP for the most part and at […]

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